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Security and trust

Private hiring records deserve deliberate controls.

The safeguards visible in Intervio today and the limits candidates and hiring teams should understand.

Effective July 22, 2026

Current product safeguards

Workspace access

Recruiter review routes require signed-in, approved workspace access. Candidate invitations use time-limited, single-use tokens.

Private media playback

Recordings are streamed through guarded platform routes with short-lived playback tokens rather than exposing raw storage locations to the browser.

Verified provider events

Live-video and email provider callbacks are verified before lifecycle or delivery state is applied, and duplicate events are handled idempotently.

Operational history

Interview, invitation, email-delivery, reminder, and candidate-consent events retain timestamps and bounded histories for operational review.

Recording transparency

The candidate preparation page displays the actual recording state before consent and lists the artifacts created. A required acknowledgement is recorded before a session can be provisioned. Camera and microphone are mandatory for the video interview even when video recording is off.

Service processing

Intervio relies on service providers for hosting and storage, authentication, transactional email, live audio and video, AI speech, language and avatar processing, and monitoring. Security is shared: hiring teams must protect accounts and invitation links, and candidates should use a trusted device and network.

What this page does not claim

This overview is not a certification, audit report, guarantee against every incident, or claim that automated evaluation is scientifically validated or free from bias. Hiring teams must apply human judgment and their own legal, security, accessibility, and procurement requirements.

Report a concern

Email support@intervio.ai with a clear description of the issue. Do not include passwords, secret keys, full recordings, or more candidate information than needed to identify the affected interview.